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Help
Troubleshoot
Fix a problem
Pick your issue. We'll walk you through fixes one at a time.
What's going wrong?
📺
EPG / TV Guide
Missing programme info, blank schedules, "No EPG Data"
⏳
Buffering / Freezing
Constant loading, freezing mid-stream, stuttering playback
🔐
Can't Connect / Login
Credentials rejected, connection failed, server not found
🎬
Transcoding / Quality
Plex/Emby/Jellyfin transcoding when it shouldn't, quality dropping
🌐
Remote Access
Can't connect from outside your home, relay/indirect streams